All bookable services will need to be scheduled prior to your appointment. Additional services and requests will need to be scheduled in advance as well.

Payments and Cancellations 

Clients are required to provide card information to book appointments. 

We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $25.00.

If you do not show or notify KnaturallyYou 24 hours in advance of your appointment that you wish to cancel or reschedule you may be charged a “No-Show” fee of $50.00.

At Your Appointment 

Any additional guests wanting to be serviced will need to book at an available time as well.

Please arrive no earlier than 10 mins prior to your appointment.

There is a 15 min grace period for the client and the loctician, arriving 15-20 mins late will result in a $15 late fee. If you arrive 21 mins late to your appointment, you will not be serviced and will need to reschedule

If I am more than 20 mins late $15 will be taken off of your service.

If you are advised to see a dermatologist or a doctor, you will be turned away if you do not do so before your next appointment. It is up to the loctician whether your scalp is in condition to be serviced. 

Contractors at KnaturallyYou

These policies do not apply to other Loctians, Barbers, or Beauticians at KnaturallyYou as they are independent contractors who have their own 

policies their clients adhere to.